Privacy Policy

1. Information We Collect

When you send an inquiry through our contact form, we collect the information you provide: name, email address, company, phone or WhatsApp number, country, selected product, inquiry intent and message. If you contact us by email or WhatsApp, we also receive the information contained in that communication.

2. How We Use Your Information

• To reply to your quotation requests and questions
• To prepare offers, samples and shipping documents
• To maintain business communication with existing and prospective customers

We use this information to respond, assess product availability, prepare a quotation or sample proposal, coordinate an order and maintain relevant business records. We do not sell or rent inquiry data for third-party marketing.

3. Contact Form Delivery and Service Providers

Our website form is submitted to FormSubmit, a third-party form-delivery service. FormSubmit forwards the form contents to an internal business inbox used by Yueqing Nengyuan Trading Co., Ltd.; our public contact address is sales@nycircuit.com. This means the submission is processed by FormSubmit and by the email providers involved in delivery, not stored only on nycircuit.com.

We use reasonable access controls for business correspondence and keep it only as long as needed for the inquiry, an order, record-keeping, dispute handling or applicable legal obligations. Service providers may retain technical or delivery records under their own policies.

4. Google Analytics 4 and Cookies

This site uses Google Analytics 4 (GA4) in privacy-first mode. Analytics storage is denied by default, so GA4 receives only anonymous, cookieless signals (no identifiers are stored on your device) until you choose “Accept full analytics” in the consent panel. Your choice is stored in your browser’s local storage under ny_analytics_consent so the site can remember it.

If you accept, GA4 may set or read first-party analytics cookies such as _ga and a property-specific _ga_* cookie. GA4 can process cookie or device identifiers, pages viewed, referral information, interactions, timestamps, and device and browser details such as device type, operating system, browser and screen characteristics.

GA4 can derive approximate geographic information, such as country or city, from the network connection. An IP address may be processed in transit for this purpose under Google’s service terms. Analytics data helps us understand site use and improve content and is not used by us to identify visitors by name. You can reopen “Cookie settings” in the footer, decline analytics, or clear the related cookies and local-storage choice in your browser.

5. Your Rights

You may ask what personal data we hold about you, request a correction, withdraw from non-essential follow-up, or ask us to delete your inquiry and contact details. Write to sales@nycircuit.com from the email address associated with the inquiry and describe your request. We may need to verify your identity before acting.

We will respond within a reasonable period and will delete or correct data where required, subject to records we must retain for an order, accounting, legal claims, fraud prevention or other legal obligations. You may also change the analytics choice through “Cookie settings” in the footer and erase GA4 cookies or local storage through your browser controls.

6. Contact

For any privacy-related questions, contact us at sales@nycircuit.com.